Shopping Terms and Conditions.

BMPA – Beauty and Mayhem Production Agency Shopping Terms and Conditions.

Shopping Terms and Conditions.

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Shipping and Delivery

Unlike many other websites that have special rules and lots of fine print, CALGARY LIFESTYLES INC “CLI/BMPA” A/O BEAUTY & MAYHEM PRODUCTION AGENCY LLC (BMPA LLC) shipping policy is simple!

Shipping is Always Discreet

All orders placed with CLI/BMPA A/O BMPA LLC ship in plain, brown boxes or unmarked manila or white envelopes. The senders name on the shipping label is:

CLI / BMPA LLC

Orders placed and shipping dates:

Orders are shipped the following day of when an order is shipped. Orders that are placed on Friday Saturday or Sunday will be shipped on Monday.

CANADA POST

Prices depend on size of item being purchased.

US POST

Prices depend on size of item being purchased.

ALTERNATE SHIPPING IS Available: UPS, Fed-Ex

Privacy & Security

To ensure your privacy please note that all orders ship in plain brown or white packaging with the return address/sender listed as CLI / BMPA LLC. In addition, the charge on your credit card statement will be listed as BMPA LLC

“Click” here to read our official Privacy Policy.

Returns & Replacements

Due to North American Laws Canada and USA, hygienic standards and the intimate nature of certain products; most items are not eligible for return or exchange.

All lingerie and undergarments, lubes, lotions, toy cleaners, bath and body products; as well as all adult toys, DVDs, and novelty items are final sale. Although we cannot offer any returns or exchanges for these items purchased, CLI / BMPA LLC is committed to 100% Customer Satisfaction.

Prior to processing and shipping your order CLI/BMPA A/O BMPA LLC will inspect each item for quality assurance, including battery operated products. Once inspected, for your protection, all original manufacturer packaging is re-sealed with a security sticker to prevent tampering.

Please read all included manufacturers user manuals to ensure proper use, cleaning and storage. If a product becomes defective with use, the issue(s) must be brought to the attention of the manufacturer. Any manufacturer warranty claims must be submitted directly to the manufacturer, unless otherwise noted on your final receipt.

The items are Novelty Items and should be treated as such.

If you have any questions or concerns about the product(s) you have received, please do not hesitate to contact us at accounts@clibmpa.com A CLI / BMPA LLC Customer Service Representative is always available to answer any inquiries!

Damaged Shipments

In order for CLI / BMPA LLC to accept a return for damages caused during shipping, a customer service representative must first be contacted for approval. Please see “How To Return Damaged Shipments.” Please note that if any security sticker(s) have been cut, poked, ripped or removed, the item is not eligible to be returned.

CLI / BMPA LLC is not responsible for defects or damage caused by customer error.

How to Return Damaged Shipments:

1) Carefully read the Returns & Replacements Policy to ensure the item(s) you would like to return are eligible.

2) Contact us at accounts@clibmpa.com for a RMA Number (return merchandise authorization number). Indicate the provided RMA# at the of your original invoice.

3) Carefully package the merchandise approved for return along with the original invoice, and ship to:

For Canadian Shipments

CLI / BMPA LLC

518B, 3208 – 8ave NE

Calgary, Alberta

T2A 7V8

For United States Shipments

BMPA LLC

5972 Quintillion
Las Vegas, Nevada, USA
89122

4) Once your return is received and inspected by a CLI / BMPA LLC representative, CLI / BMPA LLC will;

*Ship a replacement item(s) OR *Process a refund at which time a credit will be automatically applied to your credit card or original method of payment. Please note that depending on your credit card company it may take an additional 2-10 business days after your credit is applied for it to post to your account.

Ordering

You can order 24/7/365 online using our easy and secure online ordering system or you can also call us to place your order.

To ensure your privacy please note that all orders ship in plain brown boxes with the return address listed as . In addition, the charge on your credit card statement will be listed as .

Payment & Security

Payment can be made by VISA, Mastercard. All transactions take place over an SSL high-bit encryption server. Your credit card will be processed by NETBilling.com, one of the world’s largest and most secure real-time credit card processors. We do not store credit card information on web site servers.

To ensure your privacy please note that all orders ship in plain brown boxes with the return address listed as

For Canadian Shipments

CLI / BMPA LLC

518B, 3208 – 8ave NE

Calgary, Alberta

T2A 7V8

For United States Shipments

BMPA LLC

5972 Quintillion

Las Vegas, Nevada, USA

89122

In addition, the charge on your credit card statement will be listed as BMPA LLC

Once your order has been placed you will immediately receive a confirmation email. We will also notify you via email to confirm that your order has shipped. This shipping confirmation email will contain a shipment tracking number.

Updating Account Information

To update your account information please click HERE